Save Time by Ending
Stop explaining the same conditions, red flags, and management plans day after day.
Equip your practice with a framework that handles repetitive patient education for you.
Reclaim hours of lost time every single week.
Hear from Other NHS Surgeries Like Yours
The 10-15 minute consultation is over, but the questions have just begun.
Patients naturally forget up to 80% of clinical advice the moment they leave the room. When anxiety settles in at home, they pick up the phone.
- “Are my blood results back yet?”
- “How long until the hospital contacts me?”
- “Do I need antibiotics?”
- “Is it normal that it’s lasting this long?”
- “How do I know if it’s getting worse?”
- “Do I need another sick note?”
Every single one of these predictable calls drains capacity and pulls GPs back into resolved cases.
You cannot stop patients from worrying, but you can pre-empt their questions.
Turn Predictable Queries into Automated Answers
We script, film, and produce targeted patient education videos featuring your clinicians. The entire process is fully guided, with zero preparation or extra work required.
These videos are then permanently embedded directly into your existing workflows:
- SMS and AccuRx templates
- Your practice website
- Appointment follow-up links
- Waiting room screens
The result: Fewer phone calls and online requests, shorter consultations, clearer patient expectations, and a permanent reduction in clinical and admin workload.
Risk-Free Patient Education System Pilot
We build the first 10 clinician-led answers, embed them into your workflows, and prove the operational impact in your own setting — at zero cost.
This is not “10 videos”. It’s the first installation of a repeat-contact reduction system inside your practice.
- 10 high-volume topics selected around your biggest demand drivers (e.g. test results, medication reviews, safety netting, referrals, admin queries).
- Clinician video + structured webpage for each topic.
- Workflow embedding included (SMS/AccuRx templates, website pathways, and follow-up links) so assets are used daily – not just published.
- Zero prep for your team. We script, clinically vet, and guide the entire process.
30-Day Operational Review: After rollout, we review usage and early signals (what’s being used, where it’s saving time, and what to build next).
The Guarantee: If we cannot demonstrate clear operational value in the pilot period, you keep everything and pay nothing.
We only onboard 2 new practices per month to ensure quality.
Your 7-Day Deployment Plan
Step 1: The 20-Minute Strategy Call
(Zero Guesswork)
We map out your exact bottlenecks in a quick planning session. You can suggest specific topics, or choose from our vetted list of the most frequent patient queries. We lock in the focus, and our team handles the scriptwriting.
Step 2: The 60-Minute “Read and Go” Shoot
(Zero Prep)
We bring a fully managed, mobile setup directly to your practice. Your GPs simply sit down and read the approved, CQC-compliant scripts. There is no memorisation, no staging, and no wasted clinical time.
Step 3: Seamless Technical Integration
(Zero Admin)
Once you approve the evergreen videos, we handle the rollout. We liaise with your website provider to build them into dedicated pages and, if granted access, embed the links directly into your AccuRx templates for immediate use.
Built for Your Practice. Scalable for Your PCN.
Start with our Risk-Free Pilot to prove the ROI in your own surgery. Once the data confirms a permanent reduction in workload, expand across your entire Primary Care Network using available PCN capacity and transformation funding.
Built by a GP Partner. Proven in the NHS.
Primary Care Growth Strategies was founded by a former NHS GP Partner who intimately understands the operational crush of modern general practice.
This framework isn’t theory. It is the maturation and final form of the strategy used to scale an NHS practice from 10,000 to over 20,000 patients in just four years.
This is not marketing. This is workload reform.
- Award-Winning Foundations: Built upon the techniques that helped the founder’s surgery win the HSJ 2023 Award for Primary Care & Community Provider of the Year.
- Nationwide Impact: Trusted by forward-thinking practices across the country.
- Fully Scalable: Successfully deployed in practices as small as 5,000 patients and as large as 40,000+ patients.
Trusted by Primary Care Teams Across the Country
“Having the ability to deal with repetitive queries through a one-off video is like doing a thousand appointments in thirty minutes. You’re doing it, it’s there, and you can always refer to it.”
Zaid Mohsin
Practice Pharmacist | 21,600 Patient Practice
“The technology takes all of the pressure off. Once you’ve done it a few times, you think, actually, we could all easily do this. It’s really simple.”
Dr. Charlie Powell
GP Partner | 39,200 Patient Practice
“We have to start thinking differently about the way that we deliver healthcare, because the traditional model is not sustainable. Thinking outside the box is the way GP surgeries can survive.”
Dr. Louise Monk
GP Partner | 12,000 Patient Practice
Ready to see how this framework can transform your practice?